Support
Find answers to common questions about our products, services, and policies.
Yes. Fragrances Albania sells original perfumes from designer and niche brands. You can browse the collection online or compare fragrances in our Tirana store.
Delivery is free throughout Albania. Delivery to Kosovo costs 450 ALL per order. The delivery charge and order total are shown before you confirm at checkout.
Visit our store on Rruga Myslym Shyri, Tirana 1001. Our team can help you compare fragrances by your preferences, occasion and budget. You can also collect your order in store.
Yes, cash on delivery is available. You can also choose one of the online payment methods displayed at checkout.
Delivery timing depends on the product’s availability and your address. For an urgent gift or a specific delivery date, contact us before ordering. Preorder products can take longer than items in stock.
Contact us on WhatsApp at +355 69 680 0800 or email info@fragrances.al with your order number. For returns, read the returns policy on our website and contact the team to arrange the next steps.
Still have questions?
Contact us and we'll be happy to help.